Return And Refund Policy

Thank you for shopping with us at mimiluxstore. We understand that sometimes you may need to return or exchange a product, and we are committed to making that process as easy as possible. Please read our Refund Policy below for more information on our policies and procedures.

  1. Returns and Exchanges We accept returns and exchanges on hair extensions and wigs within 10 days of the original purchase date. To be eligible for a return or exchange, the product must be unused, in its original packaging, and in the same condition as when it was received. We cannot accept returns or exchanges on any products that have been used or altered in any way.

  2. Refunds If you would like to return your product for a refund, we will process your refund within 5 business days of receiving the returned product. Refunds will be issued to the original payment method used for the purchase. Please note that shipping charges are non-refundable, and you will be responsible for the cost of return shipping.

  3. Exchanges If you would like to exchange your product for a different product or size, please contact us at admin@mimiluxstore.com to initiate the exchange process. We will provide you with instructions on how to return the original product and place a new order for the desired product.

  4. Damaged or Defective Products If you receive a damaged or defective product, please contact us within 7 days of receiving the product. We will provide you with instructions on how to return the product for a refund or exchange.

  5. Non-Returnable Products For hygiene and safety reasons, we cannot accept returns or exchanges on any products that have been opened, used, or altered, including but not limited to: hair brushes, combs, hair accessories, and hair care products.

  6. Clearance Items All clearance items are final sale and cannot be returned or exchanged.

  7. Changes to this Refund Policy We reserve the right to update or modify this Refund Policy at any time, without prior notice. Any changes will be effective immediately upon posting on our website.